Terms and Conditions

Terms and Conditions

Welcome to Zanniat. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these terms.

Please read them carefully before making a purchase. If you do not agree with these terms, please do not use our website.

1. About Zanniat

Zanniat is an online store offering beauty, health, wellness, and personal-care products. Throughout these terms, "we," "us," and "our" refer to Zanniat. "You" and "your" refer to the customer or website visitor.

For questions about these terms, contact us at zanniat22@gmail.com.

2. Eligibility

By using our website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.

You agree to use our website and products only for lawful purposes.

3. Product Information

We make reasonable efforts to present accurate product descriptions, images, prices, ingredients, sizes, and availability. However, colors and packaging may appear differently depending on your screen or may be updated by a manufacturer.

We may correct errors, update product information, discontinue products, or limit quantities at any time. If an error affects an order you placed, we will contact you when appropriate.

4. Health and Beauty Information

Information on our website is provided for general informational purposes and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated and legally permitted.

Results may vary from person to person. Review product ingredients and instructions before use. Stop using a product if irritation or an unexpected reaction occurs, and seek advice from a qualified healthcare professional when necessary.

If you are pregnant, nursing, taking medication, have allergies, or have a medical condition, consult a healthcare professional before using relevant health, wellness, or personal-care products.

5. Orders

Submitting an order does not guarantee acceptance. We may cancel or limit an order for reasons including:

  • A product being unavailable
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized activity
  • Shipping restrictions
  • An inability to verify payment or customer information

If we cancel an order after payment has been received, we will issue a refund for the canceled amount to the original payment method.

6. Prices and Payment

Prices are displayed in the currency shown at checkout. Applicable shipping charges and taxes will be presented during checkout where required.

You agree to provide current, complete, and accurate billing, payment, and contact information. By submitting payment details, you confirm that you are authorized to use the selected payment method.

International customers may be responsible for customs duties, taxes, import fees, or similar charges imposed by their destination country.

7. Shipping and Delivery

We currently ship within the United States and internationally to the United Kingdom, Europe, Australia, and New Zealand.

Orders generally require 5-8 business days for processing. Estimated delivery after processing is approximately 6 business days, but delivery dates are not guaranteed.

Shipping options include:

Shipping option Order weight Price
Economy Shipping 0-5 lb $4.90
Economy Shipping 5.01-70 lb $19.99
Insured Shipping Up to 10 lb $8.99

Tracking is provided for shipped orders. Insured Shipping includes protection for qualifying packages that are lost or damaged during transit.

Carrier disruptions, customs, weather, holidays, and other circumstances outside our reasonable control may delay delivery.

8. Shipping Addresses

You are responsible for providing an accurate and complete delivery address. You may request an address correction within 3 days of placing your order by emailing zanniat22@gmail.com.

We will try to make the requested correction, but changes cannot be guaranteed if an order has already been processed or shipped. We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

9. Returns and Refunds

Return requests must be made within 60 days of delivery. Products must generally be unused, unopened, and returned in their original condition and packaging.

Opened or used beauty, health, wellness, and personal-care products may not be returned for hygiene and safety reasons unless they arrived damaged, defective, or incorrect.

You must contact zanniat22@gmail.com and receive return instructions before sending an item back. Unauthorized returns may not be accepted.

Customers are responsible for return shipping unless an item arrived damaged, defective, or incorrect. Original shipping fees are generally nonrefundable. Approved refunds will be issued to the original payment method after the return is received and inspected.

Additional details are provided in our Return and Refund Policy.

10. Lost or Damaged Packages

If you purchased Insured Shipping and your order is lost or arrives damaged, contact zanniat22@gmail.com with your order number. For damaged products, include clear photographs of the product and packaging.

For Economy Shipping orders, we will help review delivery issues, but a refund or replacement for loss or transit damage is not guaranteed.

11. Cancellations

You may request an order cancellation by contacting us as soon as possible. We cannot guarantee cancellation once processing has started or an order has shipped.

If cancellation is no longer possible, the order may need to be handled under our Return and Refund Policy.

12. Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions, expiration dates, product restrictions, or minimum purchase requirements. Unless stated otherwise, discount codes cannot be combined, exchanged for cash, or applied to previous purchases.

We may modify or end a promotion where permitted by law.

13. Acceptable Use

You may not use our website to:

  • Violate any applicable law or regulation
  • Submit false, misleading, or fraudulent information
  • Interfere with the website's security or operation
  • Introduce viruses, malicious code, or harmful technology
  • Collect another person's information without authorization
  • Copy, reproduce, or exploit website content without permission

We may suspend or restrict access when we reasonably believe these terms have been violated.

14. Intellectual Property

Unless otherwise stated, the Zanniat name, branding, written content, graphics, design elements, and other website materials are owned by or licensed to Zanniat and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, or commercially use our content without prior written permission.

15. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, applications, or external websites. We are not responsible for third-party websites, content, privacy practices, availability, or services.

Your use of a third-party service may be governed by that provider's own terms and policies.

16. Reviews and Customer Content

If you submit a review, photo, comment, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not violate another person's rights.

You grant Zanniat a nonexclusive, worldwide, royalty-free license to use, reproduce, and display submitted content in connection with operating and promoting the store, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, or otherwise inappropriate.

17. Disclaimer of Warranties

To the extent permitted by law, our website and services are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in these terms excludes warranties or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by law, Zanniat will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Where liability cannot be excluded, our liability will be limited to the amount you paid for the affected product or order, unless applicable law requires otherwise.

This section does not limit liability that cannot legally be limited, including certain rights available under consumer-protection laws.

19. Indemnification

To the extent permitted by law, you agree to reimburse Zanniat for reasonable losses, claims, or expenses arising from your unlawful use of the website, your violation of these terms, or your infringement of another person's rights.

20. Privacy

Your use of our website is also subject to our Privacy Policy. By providing personal information, you acknowledge that it will be handled as described in that policy and in accordance with applicable law.

21. Changes to These Terms

We may update these Terms and Conditions to reflect changes to our business, services, or legal obligations. Updated terms will be posted on this page with a revised "Last updated" date.

Changes apply from the date they are posted, unless applicable law requires otherwise.

22. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

23. Governing Law

These terms are governed by the laws applicable where Zanniat is legally established, without limiting any mandatory consumer protections available in the customer's country or region.

24. Contact Us

For questions about these Terms and Conditions, contact:

Zanniat
Email: zanniat22@gmail.com

Before publishing, add your legal business name, business address, governing state or country, and Privacy Policy. Because you sell internationally and offer health-related products, have a qualified attorney review the final terms.