Shipping Policy

At Zanniat, we want the delivery process to be clear and straightforward. Below, you will find information about processing times, delivery estimates, shipping costs, tracking, address changes, and package protection.

Shipping Destinations

We currently ship to:

• The United States
• The United Kingdom
• Europe
• Australia
• New Zealand

Customers are responsible for confirming that the products they order can legally be imported into their destination.

Processing Time

Please allow 5-8 business days for us to process and prepare your order before shipment. Business days do not include weekends or public holidays.

Processing time is separate from estimated delivery time. During holidays, high-demand periods, or unexpected disruptions, processing may take longer.

Estimated Delivery Time

After processing, estimated delivery is approximately 6 business days.

Delivery times are estimates rather than guarantees. Customs processing, weather, carrier disruptions, holidays, and other circumstances outside our control may cause delays.

Shipping Options and Rates

Zanniat offers two shipping options: Economy Shipping and Standard Shipping.

Economy Shipping

Economy shipping rates are based on the total weight of your order:

Economy shipping includes tracking. However, it does not include product protection for packages that are lost or damaged during transit.

Standard Shipping

Insured Shipping costs $8.99 and is available for orders weighing up to 10 lb. It includes tracking and product protection if your package is lost or arrives damaged during shipping.

If an insured package is lost or damaged, contact us at zanniat22@gmail.com. Please include your order number. For damaged items, also include clear photos of the product and packaging so we can review your claim.

Tracking

Tracking information is available for shipped orders. Once your order has been dispatched, you will receive tracking details using the contact information provided at checkout.

Please allow time for the tracking status to become active after shipment.

Delivery Delays

If your order arrives later than expected or its tracking information has not updated, contact us at zanniat22@gmail.com. Please include your order number so we can assist you.

Address Changes

You may request a shipping-address correction within 3 days of placing your order by contacting zanniat22@gmail.com.

Include your order number and the complete corrected address. Address changes cannot be guaranteed if an order has already been processed or shipped. After the three-day period, customers may be responsible for delivery problems caused by an incorrect or incomplete address.

Lost or Damaged Orders

Customers who purchased standard shipping may be eligible for protection when an order is lost or arrives damaged.

If your package is damaged, contact us promptly with:

• Your order number
• A description of the damage
• Clear photographs of the product and packaging

For uninsured orders, we will help review the situation with the carrier, but a replacement or refund is not guaranteed.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless stated otherwise at checkout, these charges are not included in the product price or shipping fee and are the customer's responsibility.

Customs processing may also delay delivery.

Contact Us

For questions about shipping, tracking, address corrections, delays, or insured-shipping claims, contact:

Zanniat
Email: zanniat22@gmail.com