Return and Refund Policy

At Zanniat, we want you to feel comfortable with your purchase. If something is not right, you may request a return within 60 days of receiving your order.

Return Eligibility

To be eligible for a return:

• The return request must be made within 60 days of delivery.
• The product must be unused, unopened, and in its original condition and packaging.
• You must provide your order number or other proof of purchase.
• The return must be approved before it is shipped back.

For health, hygiene, and safety reasons, opened or used beauty, personal-care, and wellness products may not be returned unless they arrived damaged, defective, or incorrect.

Starting a Return

Before sending anything back, email zanniat22@gmail.com with:

• Your full name
• Your order number
• The item you wish to return
• The reason for the return
• Photos of the item and packaging if it arrived damaged, defective, or incorrect

If the return is approved, we will provide return instructions. Do not send products back without contacting us first, as unauthorized returns may not be accepted.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable unless required by applicable law.

We recommend using a trackable shipping service and keeping your shipping receipt until the return has been completed. Zanniat is not responsible for return packages lost in transit.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If an item arrives damaged, defective, or incorrect, contact zanniat22@gmail.com as soon as possible. Include your order number and clear photos of the item and packaging so we can review the issue and help resolve it.

Non-Returnable Items

The following items cannot be returned unless they arrived damaged, defective, or incorrect:

• Opened or used beauty, personal-care, or wellness products
• Products without their original packaging
• Gift cards
• Clearance or final-sale items
• Items returned after the 60-day period

Additional restrictions may apply to products that cannot be resold for health, hygiene, or safety reasons.

Refunds

After we receive and inspect your return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method.

Please allow time for your bank or card provider to process and post the refund. Shipping fees are not refundable unless required by law or the return resulted from an error by Zanniat.

Exchanges

If you need a different item, contact zanniat22@gmail.com. Exchange availability will depend on current inventory.

Cancellations and Address Changes

Contact us as soon as possible if you need to cancel an order. Cancellation requests cannot be guaranteed after processing has begun.

Shipping-address corrections may be requested within 3 days of placing an order, provided the order has not already been processed or shipped.

Contact Us

For return, refund, exchange, or cancellation assistance, contact:

Zanniat
Email: zanniat22@gmail.com

To finalize the policy, the remaining details are whether customers pay return postage, how quickly refunds are issued after inspection, whether sale items are returnable, and where approved returns should be sent. Do not publish a public return address unless it is the location where you can reliably receive returns.